Check Out the Newest Training Videos from NASBITE’s Trade Passport Site

The NASBITE International Trade Passport website offers on-demand training, local resources, and rapid expert assistance to USA-based small-medium-sized businesses that are focused on international trade as a pathway to business growth. New users can sign up for a free account that provides access to 20 on-demand webinars, live webinars, expert assistance and more. Check out the […]

The NASBITE International Trade Passport website offers on-demand training, local resources, and rapid expert assistance to USA-based small-medium-sized businesses that are focused on international trade as a pathway to business growth. New users can sign up for a free account that provides access to 20 on-demand webinars, live webinars, expert assistance and more.

Check out the latest training topics delivered by industry leading experts:

USMCA

The US is experiencing trade growth and regulatory changes with regards to NAFTA being replaced with USMCA. Without a thorough knowledge of the changes, a company can encounter delays, lost opportunities, and additional expenses due to compliance issues.

Why this matters to your business:

  • Canada and Mexico are two of the US’s largest trading partners
  • Trade is still growing between the three countries
  • For many US companies international trade begins with Canada and Mexico

Differentiate through After-sales Service

Customer care doesn’t end with the sale. International customers need to feel like they are being cared for the same as the local alternative. And, your customers may not be direct but rather partners, wholesalers, distributors, licensees. Regardless, you need a plan!

Why this matters to your business:

  • It costs 5 times as much to attract a new customer as it does to keep an existing one
  • Companies who deploy this strategy have:
  • Higher customer satisfaction
  • Increased brand loyalty
  • Benefit of word-of-mouth marketing
  • Repeat sales

Using a Customer Relationship Management (CRM) System to Support International Sales

In order to successfully introduce products overseas, a company needs to have the right knowledge and skills — the aptitude for expanding in global markets. Key to this is data and analytics offered by a full-featured CRM. These types of databases are powerful enough to store and process everything, from customer contact details, interaction history and accounts, to new prospects, leads and business opportunities. They can even help you run and track marketing campaigns, such as email newsletters. They are revenue and profit generators!

Why this matters to your business:

Building strong relationships with customers is essential to all companies but especially important to those with international customers. Time changes and differing schedules can affect how clients and customers communicate. In addition, it’s the only way is to make better use of information gathered from the business process.

Earn CEUs at Trade-passport.org

NASBITE International Certified Global Business Professionals (CGBP) are required to submit 10 Continuing Education Units (CEUs) per year to satisfy their annual credential re-certification. Many of the webinars available via the Trade Passport website offer CEU credit. Details of all training and dates on the Trade Passport website are captured for registered users under User Stats in the main menu and can be submitted to NASBITE International via the NASBITE website.

Questions?

Email NASBITE International Trade Passport at info@trade-passport.org or visit the Trade Passport website for more information.

 

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